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Registration Date
2024.04.11
Author
admin
RE : RE :How to revoke the license?
Question
A former employee has left, and I need to revoke their license. I have installed it on my computer to prevent the previous user from using it. Is there any other way to handle this?

Answer
---------------------------❓ Question---------------------------

A former employee has left, and I need to revoke their license. I have installed it on my computer to prevent the previous user from using it. Is there any other way to handle this?




---------------------------🎓 Answer---------------------------
Hi,
Thank you for asking.

The license revocation process involves creating a new ID instead of the one used by the former user. Along with that ID, if you send us a photo of the genuine authentication certificate, we can reset the serial number and change the ID for you. This should effectively revoke the serial number.

Thank you

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